Jira Service Management

{"xsrfToken":"56820d76203365e9a8abe6c59e87587f836f03ce_lout","branding":{"id":"3","key":"rgude","name":"Difficultés rencontrées par les avocats dans l'utilisation du Guichet Unique des Entreprises","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#8c000c","headerLinkHoverBGColor":"#8c000c","headerBadgeColor":"#8c000c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/676a97f5-69be-41c9-8ae9-5ed5429d26e2/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODdmYjRhMy1hZmM5LTQwNmQtODgyMS1mODA3NDc1ZDJiYmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY3NmE5N2Y1LTY5YmUtNDFjOS04YWU5LTVlZDU0MjlkMjZlMiI6WyJyZWFkIl19LCJleHAiOjE3NDUyNzk5MjYsIm5iZiI6MTc0NTI3OTMyNn0.MPAPcr2_8FH8xTmiI4jO_x3D9X04sF_P4m2JPPe5nK4&client=d87fb4a3-afc9-406d-8821-f807475d2bbb&mode=fit","logoId":"676a97f5-69be-41c9-8ae9-5ed5429d26e2","isLogoAvailable":true,"helpCenterTitle":"_________________________________________________________","sharedPortalName":"Anomalies du Guichet Unique","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fr-FR":{"helpCenterTitle":"_________________________________________________________","sharedPortalName":"Anomalies du Guichet Unique","localeDisplayName":"français (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"fr-FR","userLanguageTag":"fr-FR","portalThemeColor":"#373650","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"rgude","projectId":10055,"serviceDeskId":3,"name":"Difficultés rencontrées par les avocats dans l'utilisation du Guichet Unique des Entreprises","description":"‎ ‎Ce formulaire fonctionne comme une adresse mail dédiée au guichet unique.\nIl a pour objectif de permettre au CNB de recueillir toutes les difficultés que les avocats rencontrent dans l’utilisation du guichet unique, y compris les difficultés avec l’assistance de l’INPI.\nCe formulaire n’a en aucun cas pour objet ou pour but de se substituer à l’assistance de l’INPI. Aussi, pour résoudre une difficulté technique qui bloque vos déclarations en ligne, il est impératif de la déclarer auprès de l’assistance de l’INPI :\n1. en ligne sur les pages d’information du site <a href=\"https://www.formalites.entreprises.gouv.fr\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">www.formalites.entreprises.gouv.fr</a> ; 2. sur le chatbot, disponible sur les formulaires du guichet ; 3. par téléphone au 01.56.65.89.98 ; 4. par formulaire en ligne <a href=\"https://www.inpi.fr/contactez-nous?vous_souhaitez=301&entreprises=1235-702-b1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Contacter l'INPI</a>.\nToutes les difficultés collectées par le CNB seront remontées au Ministère de l’économie, des finances et de la souveraineté industrielle et numérique pour permettre leur prise en compte dans les évolutions de la plateforme que le CNB suit quotidiennement.\nContact : <a href=\"mailto:Droitetentreprise@cnb.avocat.fr\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Droitetentreprise@cnb.avocat.fr</a>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"26","name":"Faites remonter vos difficultés","descriptionHtml":"","callToAction":"Faites remonter vos difficultés","introHtml":"","icon":10586,"iconUrl":"https://cnbavocat.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10586","groups":[7],"key":""},{"id":"25","name":"Demande envoyée par e-mail","descriptionHtml":"","callToAction":"Demande envoyée par e-mail","introHtml":"Demande reçue de la part de votre canal dassistance de messagerie.","icon":10530,"iconUrl":"https://cnbavocat.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"Général"}],"orderMapping":{"7":[26]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a8340030-f46b-3949-b5ea-7cd3a1349ef2","appLinkName":"System Confluence","appLinkUrl":"https://cnbavocat.atlassian.net/wiki","spaceKey":"RGUDE","spaceName":"Retours Guichet Unique des Entreprises","spaceUrl":"https://cnbavocat.atlassian.net/wiki/spaces/RGUDE","isServer":false},"labels":[],"projectKey":"RGUDE","serviceDeskId":3,"kbLinkDomainURLs":["https://cnbavocat.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RGUDE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"français (France)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODdmYjRhMy1hZmM5LTQwNmQtODgyMS1mODA3NDc1ZDJiYmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUyODA1MjYsIm5iZiI6MTc0NTI3OTMyNn0.bT0xK-MiRNyNqztr1HdnJcYEhZQnuM1yL7U0ZGwA3uQ","targetCollection":"upload-project-10055","endpointUrl":"https://api.media.atlassian.com","clientId":"d87fb4a3-afc9-406d-8821-f807475d2bbb","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":26,"projectId":10055,"form":{"name":"Faites remonter vos difficultés","descriptionHtml":"","callToAction":"Faites remonter vos difficultés","intro":"","instructions":"","icon":10586,"iconUrl":"https://cnbavocat.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10586","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Envoyer la confirmation par e-mail à","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Résumé","description":"Décrivez brièvement le bug.","descriptionHtml":"Décrivez brièvement le bug.","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10172","fieldConfigId":"10333","label":"Classification de la demande","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10287","label":"Technique - Création","selected":false,"children":[]},{"value":"10288","label":"Technique - Modification","selected":false,"children":[]},{"value":"10289","label":"Technique - Cessation","selected":false,"children":[]},{"value":"10290","label":"Technique - Dépôt de comptes","selected":false,"children":[]},{"value":"10291","label":"Technique - Paiement","selected":false,"children":[]},{"value":"10292","label":"Technique - Autre","selected":false,"children":[]},{"value":"10293","label":"Organismes validateurs","selected":false,"children":[]},{"value":"10299","label":"Procédure de secours","selected":false,"children":[]},{"value":"10294","label":"Assistance - Guichet unique","selected":false,"children":[]},{"value":"10295","label":"Assistance - Organismes validateurs","selected":false,"children":[]},{"value":"10300","label":"Autre","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Symptôme","description":"Veuillez fournir des informations détaillées concernant les problèmes que vous rencontrez.","descriptionHtml":"Veuillez fournir des informations détaillées concernant les problèmes que vous rencontrez.","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Pièce jointe","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/26","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/26","calendarParams":{"firstDay":1,"date":"2025-04-22T01:48:46+0200","useISO8601WeekNumbers":true,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a8340030-f46b-3949-b5ea-7cd3a1349ef2","appLinkName":"System Confluence","appLinkUrl":"https://cnbavocat.atlassian.net/wiki","spaceKey":"RGUDE","spaceName":"Retours Guichet Unique des Entreprises","spaceUrl":"https://cnbavocat.atlassian.net/wiki/spaces/RGUDE","isServer":false},"labels":[],"projectKey":"RGUDE","serviceDeskId":3,"kbLinkDomainURLs":["https://cnbavocat.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkODdmYjRhMy1hZmM5LTQwNmQtODgyMS1mODA3NDc1ZDJiYmIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUyODA1MjYsIm5iZiI6MTc0NTI3OTMyNn0.bT0xK-MiRNyNqztr1HdnJcYEhZQnuM1yL7U0ZGwA3uQ","targetCollection":"upload-project-10055","endpointUrl":"https://api.media.atlassian.com","clientId":"d87fb4a3-afc9-406d-8821-f807475d2bbb","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}